Shipping & Delivery Policy

Last Updated: 22 MARCH 2025

At The Gray Law, we are committed to delivering your orders efficiently and securely. Please review our Shipping & Delivery Policy below.

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1. Processing Time
1.1. Orders are typically processed within 0-7 business days after payment confirmation.
1.2. Orders placed on weekends or holidays will be processed on the next business day.
1.3. Customized or pre-order items may require additional processing time, which will be communicated at checkout.

2. Shipping Methods & Delivery Time
2.1. We offer the following shipping options:

• Standard Shipping: Estimated delivery within 0-7 business days.
• Express Shipping: Estimated delivery within 0-5 business days.
  2.2. Delivery times vary based on location, courier service, and any unforeseen circumstances (e.g., weather, customs delays).
  2.3. Customers will receive a tracking number once their order has been shipped.

3. Shipping Costs
3.1. Shipping charges are calculated at checkout based on the delivery location and selected shipping method.
3.2. Free shipping may be available for orders above a specified amount, as indicated on our website.

4. International Shipping
4.1. We offer international shipping to select countries. Delivery times and shipping costs vary by destination.
4.2. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

5. Order Tracking
5.1. Once your order has been shipped, you will receive a confirmation email with tracking details.
5.2. You can track your order through our website or the courier’s tracking portal.

6. Failed Delivery & Address Issues
6.1. Please ensure that your shipping address is accurate and complete at checkout.
6.2. If a delivery attempt fails due to an incorrect address, additional shipping charges may apply for re-delivery.
6.3. The Gray Law is not responsible for lost or stolen packages marked as ‘delivered’ by the courier.

7. Delayed or Lost Shipments
7.1. If your order is significantly delayed beyond the estimated delivery timeframe, please contact us at THEGRAYLAW01@GMAIL.COM or call on 9773706353.
7.2. In cases of lost shipments, we will assist in filing a claim with the courier service.

8. Contact Information
For any shipping-related inquiries, please reach out to our support team at [email address].

Thank you for shopping with The Gray Law. We appreciate your support!