Privacy Policy

At THE GRAY LAW, your privacy is a top priority. This Privacy Policy outlines in detail how we collect, use, disclose, and safeguard your personal information when you interact with our brand—whether by visiting our website, making a purchase, or subscribing to our services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of personal information in order to provide and improve our products and services. This includes:

Personal Identifiable Information (PII): Your name, email address, phone number, billing and shipping addresses.
Payment Information: Credit/debit card details and other payment method data. This is processed securely through trusted payment gateways and is not stored on our servers.
Account Details: If you create an account with us, we may store your login credentials in encrypted form.
Browsing Behavior: We may collect information about how you interact with our website, including your IP address, browser type, device identifiers, pages visited, and time spent on site, using cookies and similar technologies.
Communications: Records of customer support queries, emails, or interactions via chat or social media platforms.

2. How We Use Your Information

We use the information we collect to enhance your shopping experience and operate our business effectively. This includes:

Processing and fulfilling your orders
Providing customer support and responding to inquiries
Personalizing your experience on our website
Sending newsletters, product updates, promotional offers, or service-related announcements
Improving our website, services, and product offerings through analysis and feedback
Preventing fraudulent transactions and maintaining site security

You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

3. Data Protection & Security

We take your data security seriously. To protect your personal information, we use a combination of physical, electronic, and administrative safeguards including:

Secure Socket Layer (SSL) encryption for all data transmitted between your browser and our servers
Firewalls and access control protocols
Secure third-party payment gateways for processing financial transactions
Internal data access restricted to authorized personnel only

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties for marketing purposes. However, we may share your data under limited circumstances:

Service Providers: Trusted partners who help operate our business (e.g., payment processors, shipping carriers, email service providers) and are contractually bound to protect your data.
Legal Obligations: When required by law, regulation, or legal process, we may disclose your information to comply with such obligations or protect the rights of THE GRAY LAW.

5. Your Rights & Choices

You have full control over your personal information. Under applicable privacy laws, you may:

Request access to the personal data we hold about you
Correct any inaccurate or incomplete data
Request deletion of your data (subject to legal or contractual retention obligations)
Object to or restrict certain forms of data processing
Withdraw consent for marketing communications

To exercise any of these rights, please email us at thegraylaw01@gmail.com. We will respond within a reasonable timeframe, typically within 30 days.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. You can control cookie settings through your browser preferences or opt out of certain tracking technologies via third-party tools.

7. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy applies only to THE GRAY LAW. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before sharing any information.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or store information from individuals under this age. If we become aware of any such data, it will be deleted immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or other factors. When changes are made, we will revise the “Effective Date” at the bottom of this page and notify you via our website or email if necessary.

Effective Date: May 12, 2025
Contact: For any questions, concerns, or requests regarding this Privacy Policy, please contact us at thegraylaw01@gmail.com.